HVAC review fraud is a real problem in this industry. Companies buy reviews, hire reputation management firms, and bury negative feedback with fake five-stars. We've watched it happen for decades, and we've never done it, not once.
Every review on our Google profile is from a verified Google account, written by someone who hired us. If you ever read a review that sounds off, click into the reviewer's profile. You can see their other reviews and judge for yourself whether it's a real person.
That's the only kind of social proof that should matter, and it's the only kind we'll ever ask for.